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A
rebound at hand As key sectors display some
strength and investors unlock cash, NYC's tech industry
is showing signs of a comeback
By Lisa Fickenscher Crain's New York
Business
For the past six months, Rich Person has
been commuting from his home in Massachusetts, where his
wife and son live, to his job in Manhattan as the chief
executive of an online advertising company.
It's not because he needs the money-three previous
buyouts have left Mr. Person with a sizable financial
cushion. Rather, he believes the company he works for,
Poindexter Systems Inc., is poised for tremendous
growth, and he wants to be a part of it.
Such optimism from a tech executive would have been
nearly unheard of a year ago. But after a nearly
three-year-long slump, the tech industry in New York is
finally beginning to show some spunk.
A few key sectors are exhibiting some signs of
strength, which is in turn encouraging investors to
unlock their cash. Lawyers involved in tech deals are
getting more calls, and recruiters are seeing some
action as well. All of this activity is pointing to a
possible rebound next year.
The evidence is mostly anecdotal so far. Signs of a
recovery aren't showing up yet in the New York area
statistics, though many industry watchers believe the
tech industry has nowhere to go but up.
"We sort of hit bottom and are bouncing off," says
Marc Goloven, senior regional economist at J.P. Morgan
Chase. The pace of job losses in New York's tech sector
has slowed, after staying at about 2,000 jobs per month
for the past year.
Industry watchers are cautiously optimistic. Another
broad economic downturn would certainly hurt the tech
industry's chances. But in New York, three key sectors
are showing signs of life: online advertising, financial
services software and e-commerce.
The companies that are doing well in those sectors
are a hardy bunch, having weathered both the bubble and
the burst. Many of them offer a service or software that
reduces clients' costs or makes them more efficient.
Some are reporting record revenues in the third quarter,
and others expect to be profitable for the first time
early next year.
Online ad firms appear to be benefiting in part from
companies' smaller ad budgets. A Manhattan-based
research firm, eMarketer Inc., estimates that online
advertising spending will rise next year to $6.7
billion, up from $6.38 billion this year, in part
because traditional marketers are devoting larger slices
of their ad budgets to online advertising.
Companies that would be inclined to advertise during
the Super Bowl, for example, are looking for more
tangible results. Online advertising shows marketers
exactly how customers learned of their products. Plus,
says Mr. Person, "Online advertising is so cheap."
Poindexter Systems, with such customers as American
Express, AOL Time Warner and Mercedes-Benz, has tripled
its revenues over the past six months.
In October, Bigfoot Interactive Inc., an e-mail
marketing company, had its best sales month in its four
years of existence. Credit card companies and other
financial services firms are looking for ways to move
customers to cheaper online billing. Bigfoot raised $6
million in private equity earlier this year.
Financial services software firms, long one of the
most stable sectors of New York City's tech industry,
have been suffering along with Wall Street. But some
executives report that the purse strings may finally be
loosening.
Hiring is up
"We have a strong pipeline of transactions in
process," reports Heather Shively, chairman and chief
executive of CapitalThinking Inc., which sells deal
management software and counts J.P. Morgan Chase, GE
Capital and Citigroup among its clients.
An employment survey conducted by the New York
Software Industry Association shows that hiring by New
York area software firms ticked up during summer and
fall, compared with hiring in the winter and spring.
The pickup in New York is similar to what's going on
nationwide. Aberdeen Group Inc., a technology research
firm, reports that the top 20 technology suppliers in
the country generated revenue growth in the third
quarter for the first time in five quarters. Revenue for
the group, which includes IBM, Microsoft and Oracle and
is considered a bellwether for the industry, rose 3.25%
from the third quarter a year ago.
Electronic commerce companies are benefiting as
consumers continue to flock to the Internet. E-commerce
sales over the holiday season are expected to grow by
between 15% and 35%, according to various industry
estimates.
David Diamond, an executive recruiter with Whitehead
Mann, says he's fielding more calls from retailers and
e-commerce businesses wanting to bulk up for next year.
One such firm, Manhattan-based Vivre Inc., which
sells luxury goods online and via a catalog, expects to
double the size of its online operation to 14 employees
next year because sales have been growing steadily.
Vivre.com's average sales transaction is $300,
compared with $160 at this time last year and $240 in
the second quarter this year. "We are seeing 100% growth
in revenues month to month," says Eva
Jeanbart-Lorenzotti, chief executive and founder of the
7-year-old company.
Drawing attention
As tech firms report increasing revenues and profits,
they are beginning to draw investors' attention.
"After the summer, I began noticing more activity,"
says Alex Lynch, a partner at law firm Wilson Sonsini
Goodrich & Rosati, which advises companies on
raising private equity.
Law firm Morrison & Foerster is working with four
new venture capital funds, says Joseph Bartlett, a
partner.
Glen Lewy, a partner at venture capital firm Hudson
Partners, has begun breathing easier about the prospects
of the companies in its portfolio. Sales are trending
up.
"The lists that the salespeople maintain of companies
they are in negotiations with and sales they expect to
make in the next six months are better now," he says.
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